We are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We provide our clients with the best solutions proven by over 15 years of experience in IT system integration based on SOA and ESB. Consistent development of our team combined with qualification and skills growth enables us to offer top quality services, solve our clients' problems and bring their ideas to life.
We are looking for experienced Support Engineer with problem solving attitude, solid knowledge of Linux and bash scripting who will make sure that both Savangard's clients & employees are happy.
Employment Type: Permanent (UoP, B2B)
Working hours: Full time, shift work (8:00-16:00, 10:00-18:00,12:00-20:00)
You will be responsible for:
providing professional and efficient support to our clients, maintaining a high degree of customer service
analyzing issues reported by clients
communication with clients and gather all information required to reproduce the problem
communication with analysts & developers in order to find a proper resolution
document troubleshooting and resolution steps
We want you on board if you have:
min. 2-3 years of experience in a similar position
knowledge of Linux operating system concepts and bash scripting
ability to read and understand code written in Java or other high-level programming language
TCP/IP and TLS understanding
knowledge of SQL
readiness for on-call standby (24/7) - 1 week per month
Nice to have:
familiarity with CI/CD concepts
experience with web services
knowledge of Git or another VCS
Savangard's biggest assets are people who make the company what it is. Bearing that in mind we are constantly developing the skills of our developers (certifications, workshops, training courses, conferences). We strive to give our employees an opportunity to developer any kind of initiative and expand their know-how.
Besides that we offer:
Curious what opportunities we can offer you? Willing to share knowledge and experience and learn new things?
Apply and get to know us better! Our projects are waiting for you :)